Brian JonesApr 2, 20204 minCustomer Partnering ExcellenceIs your business a Self-Licking Ice Cream Cone? If you are unfamiliar with the term, a self-licking ice cream cone organization's goal is...
Brian JonesMar 27, 20203 minGhoatherdOperational Excellence / Continuous Improvement practitioners are familiar with a step process for problem solving. Whether the Six Sigma...